Privacy Policy

Practical Action Consulting Limited (“PAC”) recognises that your privacy is important, and is committed to protecting it.  This document sets out our policy in relation to any personal information which you supply to us through your use of this website including any of the contents of any material you may post.

By providing your personal information through this website you agree to the collection, storage and use of your personal information by us in accordance with this Privacy Policy.

If we change this policy we will post changes on this page so that you are always aware of them.  By continuing to use this website after such changes have been posted you will be deemed to have accepted and consented to them, whether you revisit this page or not.


The Information That We Collect

You may browse the public pages of our website without disclosing personal data.  However, if you register to receive communications from us by completing our online forms or wish to post comments on the content of our website, or contact us by email or telephone, we may collect the following personal information from you:


Your name and job title

Contact information including email or postal address

Demographic information such as postcode, country of residence, gender, age group, preferences and interests

Your organisation’s name and website

Other information relevant to ELLA’s activities (including user surveys) or to your interests


If you request to become a Member of the ELLA Learning Alliances we will collect the following personal information from you in order to consider whether you should be granted Membership of the ELLA Learning Alliance and so assisting us in establishing a User Profile for you containing such information:


Your name, job title and field of work

Contact information including email or postal address

Demographic information such as postcode, country of residence, gender, age group, preferences and interests

Your organisation’s name and website

Other information relevant to ascertaining what you would like to gain from membership of ELLA Learning Alliances

Other information relevant to ELLA’s activities (including user surveys) or your interests


How We Use Your Personal Information

We require this information to understand your needs and to provide you with a better service.  Specifically we use your personal information for the following reasons:


Internal record keeping

To improve our knowledge information service and/or customise our website to focus on what are the specific areas of interest for particular groups of users in various geographical locations. We may do this by emailing you a user survey

To send you promotional emails about new published content on our website where you have specifically expressed an interest in receiving such communications

To inform you of sector developments and events which might include invitations to visit/study programmes and workshops in Latin America run by our Regional Centres of Expertise, where applicable


If you do not wish to receive such information from us, please let us know in one of the following ways:


Click on ‘Unsubscribe’ at the bottom of one of the notification emails and follow the instructions;

On the website header, click on ‘Email notifications from ELLA’, select ‘Unsubscribe’, enter you email address and click ‘Send’. You will then receive an email from ELLA asking you to confirm that you would like to unsubscribe;

Email us at;

Or write to us at: The ELLA Programme, Soluciones Prácticas, Jorge Chavez 275, Miraflores, Lima 18, PERU


How We Share Your Personal Information

The personal information you provide will not be shared outside of PAC unless you give us express consent to do so.   Such consent may be in writing to us or may take the form of you uploading your personal information directly onto your Member Profile within the restricted Learning Alliance spaces of the ELLA website.  Member Profile information for Members within a particular Learning Alliance

is available for other Members to see within that particular Learning Alliance.  Members are encouraged to update their Member Profiles with the following information:


A photograph of themselves

Short biography

Contact phone number

Personal website/blog address (if applicable)

Link to Twitter account (if applicable)


In order to provide services to you, we may pass your personal information to parties located outside of the European Economic Area in countries which do not have data protection laws equivalent to those in the UK.  Where this is the case we will take reasonable steps to ensure the privacy of your information.

Except in the situations listed above or as required by law or other regulation, we will not pass, disclose or sell your personal information to any third party without your prior consent.


Protecting Your Information

We are committed to ensuring that your information is secure.  We have a Group-wide Data Protection Policy and strict internal procedures designed to protect your personal information from unauthorised access, improper use, alteration, unintended destruction or other loss.


How We Use Cookies

Like many websites PAC uses cookies in order to provide you with a more personalised web service.  A cookie is a text-only string of information that we pass to your computer’s hard disk through your web browser so that the website can remember who you are.  Cookies cannot be used by themselves to identify you.  A cookie will typically contain the name of the domain from which the

cookie has come, the “lifetime” of the cookie, and a value, usually a randomly generated unique number.  For more information about cookies, please see

If you do not wish to receive cookies you can easily modify your web browser to refuse cookies, or to notify you when you receive a new cookie.  However you may not be able to use all the interactive features of our website if cookies are disabled.


Links to Other Websites

Our website may contain links to enable you to visit other websites of interest.  However, please note that once you have used these links to leave our website, we do not have any control over that third party’s website.  Therefore we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites.  Such sites are not covered by

this Privacy Policy.  You should exercise caution and look at the Privacy Policy applicable to the website in question.


Accessing Personal Data

You have the right, by written request to Practical Action Consulting Ltd (data controller) at the Schumacher Centre, Bourton on Dunsmore, Rugby, Warks, CV23 9QZ, UK to receive a copy of any personal data (as defined in the Data Protection Act 1998) which we hold about you.